Tamil Nadu Citizen Consumer Protection Centre (TNCCPC)

The mission of the Government of Tamil Nadu is to empower all consumers in the state.

TNCCPC’s core activities encompass education, research, awareness campaigns, and advocacy.

Our Key Objectives

• Educating consumers about their rights under the Consumer Protection Act of 1986.
• Fostering community collaboration for responsible citizenship.
• Equipping consumers with knowledge to effectively address consumer issues.
• Establishing Citizen Consumer Clubs, with a special focus on empowering women.
• Imparting awareness of product standards, quality, and market dynamics.

TNCCPC is dedicated to serving the interests of consumers across Tamil Nadu, empowering them to make informed choices.

Consumer Rights Violations

Consumer rights violations are prevalent in India, primarily due to a lack of awareness.

Many consumers, especially in economically disadvantaged areas, remain uninformed about their rights.

• Under Weighing: Sellers provide less quantity than paid for.
• Adulteration: Products mixed with substandard substances.
• Failure to Provide Proper Bills: No valid receipt or bill.
• Cheating on Contract Terms: Deception by not adhering to terms.
• Price Gouging: Charging more than MRP.